Our referral process usually follows a needs assessment by a person’s local authority. This is followed by an invite to the individual, their family and care manager/social worker, to visit the respective home before continuing with their application. In most cases we would prefer to offer the individual a choice of the initial meeting so that their requirements are fully considered.
The initial meeting allows us to carry out a comprehensive assessment of the individual’s needs.
The funding authority is sent a written proposal outlining the proposed support package and fee. Once these are agreed, the proposed service user has accepted them, and funding has been agreed, the service user is supported to sign and take up their tenancy following an agreed transition plan to support them to move to their new home.